Privacy Policy & Terms
1. Refund & Return Policy
Returns
We accept returns within 7 days of delivery. To be eligible, items must be unworn, unwashed, undamaged, and in their original packaging with tags attached.Non-returnable items: final sale items, gift cards, and items showing signs of wear.
How to start a return: Email dartclubtn@gmail.com with your order number and the item(s) you'd like to return. We'll confirm eligibility and provide a return address.
Return shipping: Return shipping costs are the customer's responsibility, except for items that arrive damaged, defective, or incorrect (see below).
Refunds: Once we receive and inspect your return, we'll notify you of approval status. Approved refunds are issued to your original payment method within 2–10 business days.
Damaged, defective, or wrong items: Contact us within 7 days of delivery with photos of the issue. We'll cover return shipping and send a replacement or full refund at no cost to you.
Exchanges: Subject to availability. Contact us to arrange a size or style exchange.
2. Privacy Policy
DartClub Privacy Policy
Last updated: 8/5/2026This policy describes how DartClub ("we," "us") collects, uses, and shares your personal information when you visit or purchase from dartclubtn.com.
Information we collect
- Contact & order info: name, email, shipping/billing address, phone number, order history — collected when you place an order or create an account.
- Payment info: processed directly by our payment processor (Shopify Payments); we do not store your full card details.
- Device & usage info: IP address, browser type, pages visited, referring site — collected automatically via cookies and similar technologies.
- Marketing info: your email address and phone number if you subscribe to our newsletter.
Cookies & tracking
We use cookies and similar technologies, including Meta (Facebook) Pixel, TikTok Pixel, and Google Analytics/Ads, to understand site usage and show you relevant ads on those platforms. You can manage cookie preferences via the banner on our site or your browser settings.How we use your information
- Fulfill and manage your orders
- Provide customer support
- Send marketing emails and text messages (only if you've opted in — you can unsubscribe anytime)
- Show you relevant ads via Meta, TikTok, and Google
- Improve our website and product offerings
- Prevent fraud and enforce our terms
How we share your information
We share information with service providers who help us run our business: Shopify (platform/payments), shipping carriers, and advertising platforms (Meta, TikTok, Google) for the purposes above. We do not sell your personal information to third parties for their own independent marketing.Your rights
Depending on where you live, you may have the right to access, correct, delete, or opt out of the sale/sharing of your personal information, and to opt out of targeted advertising. To exercise these rights, email dartclubtn@gmail.com.Children's privacy
Our site is not directed to children under 18, and we do not knowingly collect their personal information.Data retention & security
We retain your information as long as needed for the purposes above and take reasonable measures to protect it. No method of transmission is 100% secure.Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.Contact us
DartClub — dartclubtn@gmail.com
3. Terms of Service
DartClub Terms of Service
Last updated: 8/5/2026By accessing or purchasing from dartclubtn.com, you agree to these Terms.
Eligibility: You must be at least 18 years old, or have parental/guardian consent, to make a purchase.
Products & pricing: All product descriptions, images, and prices are subject to change without notice. We reserve the right to limit quantities, refuse or cancel any order, and correct pricing errors, including after an order has been placed.
Payment: All prices are in USD. Payment is processed securely through Shopify Payments at the time of purchase.
Intellectual property: All content on this site — including the DartClub name, logo, graphics, and product designs — is the property of DartClub and may not be used without written permission.
Acceptable use: You agree not to misuse the site, including attempting unauthorized access, scraping content, or using the site for any unlawful purpose.
Third-party links: Our site may link to third-party sites (e.g., Instagram, TikTok). We are not responsible for the content or practices of those sites.
Disclaimer of warranties: The site and products are provided "as is" without warranties of any kind, express or implied.
Limitation of liability: To the fullest extent permitted by law, DartClub is not liable for any indirect, incidental, or consequential damages arising from your use of the site or products.
Governing law: These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.
Changes to terms: We may update these Terms at any time; continued use of the site after changes constitutes acceptance.
Contact us: dartclubtn@gmail.com
4. Shipping Policy
Shipping area: We currently ship within the United States only.
Processing time: Orders are processed within 7 business days of purchase.
Shipping methods & delivery estimates: Shipped via USPS. Estimated delivery is 7 business days after processing, depending on your location.
Shipping costs: Based on flat rate fee contingent upon the item that is purchased.
Lost or damaged packages: If your order arrives damaged or doesn't arrive within the estimated window, contact dartclubtn@gmail.com and we'll work with the carrier to resolve it.
Address accuracy: Please double-check your shipping address at checkout — we are not responsible for orders shipped to an incorrect address provided by the customer.